Second Lockdown – Your Questions Answered

Dental care for our Chelmsford patients during the latest Covid-19 restrictions

Blue Sky Dental in ChelmsfordWe all hoped that it wouldn’t come to a second lockdown, but the rising numbers of new Covid-19 cases and the threats to capacity of hospitals has meant that the government needed to take drastic action. There has been some debate around the method used, but it is generally accepted that significant action needed to be taken. As from one minute past midnight this Thursday morning, the whole country is, in effect, in a second lockdown.

What does this mean for patients of Blue Sky Dental? We know that many of you are concerned that dental practices may have to close again and that the backlog of appointments that we were gradually working our way through will start to lengthen again. With this in mind, we have taken a look at some of the most likely questions that you might have about the coming month or so ahead.

Will you be closing again?

Although we did have to close our Chelmsford dental clinic during the first lockdown, this is not the case this time around. In fact, a number of sectors that had to close first time around are able to stay open this time, a notable one being education. This is good news as a second lockdown in our sector could have led to further dental problems throughout the UK.

The reality is that although we have always taken cross infection control very seriously in order to protect our patients from airborne viruses such as influenza, the severity of the Covid-19 crisis has meant that, as we re-opened, we made every effort to improve this further. Some restrictions such as social distancing were put in place in all dental practices around the country. We also took delivery of effective PPE to protect patients and staff and also request that patients fill in a pre-screening questionnaire to make sure that their visits are as safe as possible. Hand sanitisers and information notices are also widely distributed throughout our practice. With these extra precautions in place, we are able to offer a safe environment at Blue Sky Dental.

It is perhaps because of these, and similar interventions, that have led the government to exclude dentists from closures this time around.

Are you still open for emergency appointments?

Absolutely. In fact, we encourage anyone who has a toothache or has broken a tooth to contact us as soon as you can. We may not be able to see you quite as quickly as under normal circumstances, but we will do our best to get you an appointment as promptly as possible. We will also offer advice so that you can stay as comfortable as possible in the meantime. When you ring for an appointment, please be as clear as you can as to the nature of the problem. It is important that our receptionists are able to prioritise those most in need.

Can I have my teeth whitened?

Although we are doing our best to prioritise emergency dental cases, we are still open for cosmetic dental treatments as well. We know how important it is for some of our patients to have beautiful white teeth, not just so that they look good, but for their own sense of well being as well.

At a time like this when many of us are doing all that we can to maintain our mental well being, the way that we look can help us in this, even at a time when social opportunities are limited. Waking up in the morning and seeing sparkling white teeth rather than dull stained ones can make us feel much better about ourselves. This in turn can have a positive effect on anyone around us in the household.

If you would like advice on any cosmetic dental procedure or wish to check its availability in the current situation, please do give us a call for the latest information.

What if I don’t feel well when I have an appointment due?

If you even slightly suspect that your symptoms might be related to Covid-19, please don’t attend your appointment and make sure that you get tested as soon as you can. Although we have every measure in place to prevent its spread, nothing is foolproof and it is far better to exercise caution. This is to protect not only our entire team but all of our patients too. If you should feel unwell, please do call us to cancel your appointment as soon as you can and we will do all that we can to see you as soon as possible once you are well again.

I have health issues, should I still come?

If you have any concerns about your health and have an appointment due, we are happy to discuss this with you. We will do all that we can to ensure that you are able to have any necessary treatment. Every person is an individual with different circumstances so if you have concerns, please do call us to discuss this.

Might the practice still close at some point?

No one knows what will happen in the future. Wisdom says that with this lockdown, things will improve, but nobody can be 100% certain. As far as we are concerned, we will do all that we can to remain open for dental care and, at the moment, there is no indication that this might change.  Any changes to the situation will be posted on our website so please check there for up to date information.

If you have any queries about the services that we are offering at our Chelmsford clinic, our friendly reception team will be happy to answer your questions. For this, or other queries, please call Blue Sky Dental on 01245 211070.

Leave a Reply